A fully functioning helpdesk system designed to be operated via your Web browser. Use it on the Internet, an intranet or even run it locally on a standalone machine. Can be installed on any Web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled Web browser. Features: Operator and end-user access. Automatic escalation. E-mail notifcation. Full audit trail, and more.