A productivity tool to track and manage in-coming calls and follow-up action to your organization. You can use it for: Logging in all in-coming calls to your organization, prioritize all calls such that follow-up action can be done according to its priority, keeping a record of all follow up action taken if necessary for each call, specify who recorded the call and who needs to follow up on it, easily search and locate calls & follow up action in a whole variety of ways like call received date, call follow up date, follow up person, product or subject, priority or status. Use it in a Standalone (one user) environment or for everyone in the company to share this information.
Features: Can scale from 1 to 30 users depending on the license purchased, can be used in Workgroup mode for 1 to 3 users and Client Server Mode for 4 to 30 users, User Level security instead of password security, Powerful User Permission features allowing you to specify No Access, Read Only, Add, Add & Edit, Add, Edit & Delete or Full User Access to all main data forms, in-built Back up and Restore function (Using Zip compression format), Context Sensitive Help documentation.